Privacy Policy
Effective Date: 9 May 2025
Brand: Trust Admin UK
Service Type: Family Support Admin UK
At Trust Admin UK, your privacy is important. This policy explains how your personal information is collected, used and protected in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and store the following types of information:
Personal details – such as your name, address, telephone number, email address and date of birth
Documents and form information – including letters, uploaded files, or information you ask us to process
Correspondence – such as emails, messages, notes from calls or updates about your tasks
Payment information – such as confirmation of bank transfer or cash payments. Trust Admin UK does not store full card details
2. Why We Collect Your Information
Your information is used to:
Provide the administrative services you request
Communicate with you about your tasks, bookings or updates
Prepare receipts, invoices and service records
Meet legal, tax and record‑keeping requirements
We only collect information that is necessary to deliver the service you have asked for.
3. How Your Information Is Stored
Your data is kept securely using:
Encrypted cloud storage
Password‑protected devices
Secure email systems
Confidential disposal of paper documents
Information is retained only for as long as needed to provide services and comply with legal obligations.
4. Sharing Your Information
Your personal data is never sold or rented.
Information may be shared only when necessary:
When submitting forms, applications or documents on your behalf
If required by law, courts or regulatory authorities
If there is a safeguarding concern (see below)
Only the minimum information needed for the task will be shared.
5. Safeguarding
If there is a concern that you or someone else may be at risk of harm, Trust Admin UK may need to share relevant information with:
local safeguarding teams
emergency services
health or social care professionals
This will only be done when necessary to protect someone’s safety.
Where possible, you will be informed before information is shared, unless doing so would increase the risk.
6. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (where legally possible)
Withdraw your consent at any time
Make a complaint to the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact: Rebecca@TrustAdminUK.com
7. Cookies
If the website uses cookies, they will be for basic functionality or simple analytics. You can disable cookies at any time through your browser settings.
8. Contact Details
Trust Admin UK
Email: Rebecca@TrustAdminUK.com
Telephone: 01782 615541
If you have any questions about this Privacy Policy or how your data is handled, please get in touch.